Payment Policy
Payment Policy
At Heaven jewelry, we strive to provide a secure and seamless shopping experience. Please review our payment policy below:
1. Accepted Payment Methods
We accept the following payment methods:
• Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
• Digital Wallets (PayPal)
2. Currency
All transactions are processed in [USD]. If you’re paying in a different currency, your payment provider may charge a conversion fee.
3. Payment Security
We prioritize your security:
• All payments are processed through secure, encrypted third-party payment gateways.
• We do not store your payment details on our servers.
4. Payment Confirmation
Once your payment is successfully processed, you will receive an email confirmation with your order details. If you do not receive this email, please check your spam folder or contact us.
5. Payment Issues
If your payment fails:
• Ensure you’ve entered the correct card details.
• Check with your bank to confirm there are no holds or restrictions on your account.
• Try using a different payment method.
For assistance, contact us at [Your Email Address or Phone Number].
6. Taxes and Duties
• For domestic orders: Any applicable taxes will be included at checkout.
• For international orders: Customers are responsible for any customs duties, taxes, or fees imposed by their country.
6. Fraud Prevention
To protect against fraudulent transactions, we may:
• Request additional verification for certain orders.
• Cancel suspicious orders and issue a refund.