Shipping Policy

Shipping Policy

1. Shipping Methods & Carriers:
We offer a variety of shipping methods to suit your needs. Our shipping carriers include [DHL, USPS, UPS, FedEx, UNI Express]. The available shipping methods and costs will be displayed at checkout.

2. Shipping Costs:
Shipping costs are calculated based on the shipping method chosen and the destination address. Shipping costs will be shown before you complete your purchase.

3. Processing Time:
Orders typically ship within 3-5 business days after being placed. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

4. Delivery Times:
Estimated delivery times depend on your location and the shipping method selected. Standard delivery typically takes 5-15 business days. Expedited options may be available for faster delivery.

5. International Shipping:
At this time, we offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout. Please note that additional customs fees, taxes, or duties may apply upon arrival in your country, and are the responsibility of the customer.

6. Shipping Restrictions:
We do not ship to P.O. Boxes, APO/FPO addresses, or other restricted locations.

7. Order Tracking:
Once your order has shipped, you will receive a tracking number with end to end tracking information. You can also check the status of your order through our website or by contacting customer support.

8. Address Changes:
If you need to update your shipping address, please contact us immediately after placing your order. Once the order has shipped, we are unable to make changes to the delivery address.

9. Lost or Damaged Items:
If your order is lost or damaged in transit, please contact us within 7 days] so we can assist you in resolving the issue.

10. Order Cancellation Request:
We understand that sometimes plans change. If you wish to cancel your order, please contact us as soon as possible. Email for Cancellation- Infoheavenjewels@gmail.com, Orders can be canceled within 2 days of being placed, provided the order has not already been processed or shipped.

For any questions regarding shipping, feel free to contact our customer support team at  

Contact

Company Name: Heaven Jewelry

Address: III H-198 Rakesh Marg, Ghaziabad, Uttar Pradesh, 201001, India

Email: Infoheavenjewels@gmail.com

Ph no: +918448479982